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FAQ’s

No, we don’t keep stock of all items. But Most are Readily Avaliable.

     

At the checkout under “step 5: Payment Method” there is an “Add Comments About Your Order” tab where you can supply us with your VAT number.

     

Yes, you can view and access any of your previous orders placed when logged into your account under “Order History”.

     

On the account login page, there is a link “Forgotten Password” which you can click and a new password will be generated for you.

     

No, we can source most other products from our suppliers which usually takes about 1 to 2 working days.

     

Yes, where possible, we do bulk discounts on most items. For a quotation on these, please email your request to sales@officegear.co.za

     

Once your order has been successfully processed, it should take 1 to 2 days to be shipped.
Should a product be out of stock at the supplier, we will inform you – then you can decide to either wait or to be credited/refunded.

     

We Deliver LOCAL areas (Gauteng ) with our own Delivery Vehicles Free of Charge.
For other parts of South Africa, we make use of couriers.

     

You can do an EFT payment or a Cash Deposit.
COD (Cash on Delivery) can only be done where we deliver by using our own delivery vehicles or if you collect from our store.

     

Products added to your shopping cart will remain in the cart. If you leave the site and come back later, the cart will appear as you left it.

     

Yes, we do the artwork free of charge for rubber stamps when purchased from us.

     

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