Need More Help?

We are here to help! If you cannot find the answers you are looking for below in our FAQ’s, please fill in the form at the bottom of the page and a friendly representative will assist you as soon as available.

Do you offer bulk discounts?

Yes, where possible, we do bulk discounts on most items. For a quotation on these, please email your request to

Do you only supply the products listed on your website?

No, we can source most other products from our suppliers which usually takes about 1 to 2 working days.

I forgot my login password, what should I do?

On the account login page, there is a link “Forgotten Password” which you can click and a new password will be generated for you.

How do I get my VAT number on my invoice on my online order?

At the checkout under “step 5: Payment Method” there is an “Add Comments About Your Order” tab where you can supply us with your VAT number.

Do you keep stock of all the items listed on your website?

No, we don’t keep stock of all items. But Most are Readily Available

When can I expect delivery?

Once your order has been successfully processed, it should take 1 to 2 days to be shipped.
Should a product be out of stock at the supplier, we will inform you – then you can decide to either wait or to be credited/refunded.

Where do you deliver?

We Deliver LOCAL areas (Gauteng ) with our own Delivery Vehicles Free of Charge.
For other parts of South Africa, we make use of couriers.

Which payment methods can I use?

You can do an EFT payment or a Cash Deposit. COD (Cash on Delivery) can only be done where we deliver by using our own delivery vehicles or if you collect from our store.

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